Privacy Policy

Last updated: 11/07/2025

In At Lemon Blue , we value and protect your privacy. This policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase or interact with our services.

1. Information We Collect

We may collect the following data when you interact with our brand:

  • Personal information: Name, shipping address, email, phone number, payment details (processed securely through certified platforms).

  • Browsing data: IP, device type, pages visited and time on the site (through cookies and tools such as Google Analytics).

  • Interactions: Purchase history, style preferences, and communication with our team (e.g., inquiries via WhatsApp or email).

2. Use of Your Information

We use your data to:

  • Process orders and manage shipments (including logistics updates).

  • Improve your experience with personalized content and efficient customer service.

  • Sending promotions or news ( only if you accept marketing ). You can unsubscribe at any time.

  • Comply with legal obligations.

3. Share Information

We do not sell or rent your data. We only share information with:

  • Payment providers to process transactions.

  • Logistics companies (e.g. courier services) to deliver your order.

  • Authorities if required by Guatemalan law.

4. Data Security

We implement technical and administrative measures to protect your information, including:

  • SSL Encryption in transactions.

  • Restricted access to sensitive data.

  • Fraud protection with verification systems.

5. Your Rights

Can:

  • Access, correct, or delete your personal information.

  • Oppose the use of data for marketing.

  • Request the portability of your data (e.g., purchase history).

To exercise these rights , write to us at: +50244776090

6. Cookies and Similar Technologies

We use cookies to:

  • Remember preferences (e.g. language).

  • Analyze traffic and improve the site.

  • Personalize ads ( if you accept third-party cookies ).

You can manage them in your browser settings.

7. Changes to This Policy

We will update this policy occasionally. We will notify you of significant changes via Instagram or banners on our site.